Overview
Our client sought to improve emergency response and public safety through an IoT-powered kiosk solution that offers dependable, two-way communication between citizens and authorities. The kiosks are equipped with essential emergency tools like AEDs, first aid kits, and fire extinguishers, seamlessly integrated with robust IoT hardware and monitoring systems to ensure continuous, reliable operation.
The Challenge
The key challenges included:
- Effective Communication: Establishing effective, voice-based communication for immediate emergency response
- Safety Equipment Monitoring: Tracking the usage and status of on-site safety equipment like AEDs and fire extinguishers
- Real-Time Emergency Response: Enabling real-time response to button-triggered emergency calls
- Reliable Hardware Integration: Selecting and integrating durable, reliable IoT components into the kiosk hardware
Our Solution
Our approach combined strategic hardware selection and robust backend integration to create a comprehensive IoT-powered emergency kiosk solution.
Key Solution Elements
Key elements of our solution include:
- Specialized IoT Hardware: Designed for durability and stability in real-world environments
- Voice Communication System: Integrated voice communication system enabling clear, two-way connection during emergencies
- Real-Time Communication: Real-time socket communication for instant response to button-triggered alerts
- Monitoring and Alerts: Comprehensive monitoring and alert mechanisms to ensure 24/7 system reliability
- Centralized Management: Centralised control and management interface for easy administration and data tracking
Key Outcomes Achieved
Our innovative IoT emergency kiosk solution delivered the following key outcomes:
- Immediate Communication: Facilitated immediate, voice-based communication between citizens and authorities during crises
- Safety Tool Monitoring: Provided real-time monitoring and alerts for emergency safety tools like AEDs and fire extinguishers
- 24/7 Monitoring: Enabled 24/7 system monitoring and automatic alerts to maintain dependable, responsive operation
- Admin-Friendly Interface: Offered user-friendly control and simplified maintenance for kiosk administrators
- Long-Term Durability: Ensured long-term system durability and real-time responsiveness in high-pressure emergencies
